Lapis Lazuli Bracelet

We strive to process and dispatch all orders as quickly as possible.

Orders are typically processed within 1–3 business days after payment confirmation.

Delivery times may vary depending on your location and courier service availability.

Once your order has been shipped, tracking details will be shared via email or SMS.

Shipping charges, if applicable, will be displayed at checkout before payment.

Delays caused by weather conditions, courier issues, public holidays, or unforeseen circumstances are beyond our control.

If you have any questions regarding your order, please contact our support team for assistance.

Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and order details.

Returns or replacements are accepted only for damaged, defective, or incorrectly delivered products.

Products must be unused and returned in their original packaging.

Due to the nature of gemstones, spiritual products, and personalized recommendations, returns based on personal preference, astrological results, color variations, or change of mind may not be eligible.

Approved refunds will be processed to the original payment method within 5–10 business days after verification.

Shipping charges are non-refundable unless the error was on our part.

For any return or refund requests, please contact our customer support team before sending any product back.